Let’s assume some worst case scenarios: Your building is flooded. Or a fire knocks out power for miles around. Now, let’s assume you have Hosted PBX. Want to know how things would be? Business would go on uninterrupted. Since services are hosted in geo-redundant and secure data centers across the country customers can still connect with your business because employees can work from anywhere. The reason? Preconfigured failover measures and a web-based portal that allows you to quickly forward calls to cell phones or other phones in unaffected locations.
It’s an incredibly fast and easy way to take control of a disastrous situation and ensure that anything major becomes just a minor incident.