What is Hosted PBX?

Hosted PBX or IP Centrex is an enhanced telephone service provided from a network based carrier class IP PBX platform which supports VoIP. Hosted PBX services are usually deployed in conjunction with IP phones, softphones or analog terminal adapters (ATA). These devices utilize client software running against one or more servers connected over the public Internet or, preferably, a private IP-based network. Hosted PBX services deliver advanced communications features without the need of a premise-based telephone system.

Take Advantage of the Flexibility of Hosted PBX

If you run a small to medium-sized business, you may already be aware of the many benefits VoIP has to offer. The flexibility, savings, simplified infrastructure and advanced features are just a few of the reasons millions of businesses around the world have already adopted its use. While eventual transition to VoIP is inevitable, when and how you transition are critical considerations.

Open the door to the possibilities of one of two feature-rich Hosted PBX solutions, featuring pricing models designed for small to medium-sized businesses looking to enjoy the savings and productivity benefits of VoIP without the possibility of obsolescence and hefty investments in equipment. Complete PBX  from Key 2 IP gives you the ability to choose a plan that suits your needs, not the other way around.

Hosted PBX Features

User Feature Virtual User Conference Room Enterprise Basic Enterprise Standard Enterprise Premium Receptionist Power User
Basic Call Logs
External Calling Line ID Delivery
Call Forwarding Always
Authentication
Call Return
Call Transfer
Call Waiting
Calling Line ID Delivery Blocking
Calling Name Retrieval
Charge Number
Client Call Control
Flash Call Hold
Intercept User
Privacy
Three-Way Call
Call Forwarding Busy
Call Forwarding No Answer
Call Forwarding Not Reachable
Directory Number Hunting
Internal Calling Line ID Delivery
Last Number Redial
Advice of Charge
Calling Name Delivery
Calling Number Delivery
Calling Party Category
Communication Barring-User Control
Connected Line ID Presentation
Connected Line ID Restriction
Customer Originated Trade
Malicious Call Trace
Phone Status Monitoring
Physical Location
Preferred Carrier User
Service Scripts User
SMDI Message Desk
Third-Party MWI Control
Third-Party Voice Mail Support
Zone Calling Restrictions
Voice Messaging-User
Voice Message Waiting Indicator
Do Not Disturb
Hoteling Guest
Speed Dial 100
Speed Dial 8
Anonymous Call Rejection
Automatic Callback
Diversion Inhibitor
Busy Lamp Field
Push To Talk
Call Notify
CommPilot Call Manager
CommPilot Express
Custom Ringback User
Priority Alert
Selective Call Acceptance
Selective Call Rejection
Sequential Ring
Simultaneous Ring Personal
Automatic Hold/Retrieve
Call Forwarding Selective
Outlook Integration
Remote Office
BroadWorks Anywhere
Custom Ringback User-Video
In Call Servive Activation
Pre-alerting Announcement
Two-Stage Dialing
Voice Portal Calling
Multiple Call Arrangement
Shared Call Appearance 5
Location-Based Calling Restrictions
Barge-in Exempt
Call Center Monitoring
Directed Call Pickup with Barge-In
Shared Call Appearance 10+
Virtual On-net Enterprise Extensions
Alternate Number
Directed Call Pickup
Hoteling Host
N-Way Call
Total Features 3 36 38 47 80 49 72

Available A La Carte Upgrades

Open the door to two feature-rich Hosted PBX solutions, featuring pricing models designed for small to medium-sized businesses looking to enjoy savings and productivity benefits of VoIP without the possibility of obsolescence and hefty investments in equipment. Complete PBX from Key 2 IP gives you the ability to choose a plan that suits your needs, not the other way around.

Optional a la carte Features Dial Tone Standard Premium
Attendant Console

Auto Attendant

Basic Call Center

 

Enhanced Call Center

 

Call Control Toolbar

 

Call Record

 

Conferencing Bridge

 

Hunt Group

 

Instant Group Call

 

IP Fax

 

Music on Hold (MoH)

 

Personal Mobility

 

included
Receptionist Console included

 

Toll Free Number

 

Voice Mail

 

included included
Total Optional a la carte Features 20 21 21